Hugotech Kenya Annotation Services Our annotations services includes; Video annotation, Bounding box annotation,
Semantic segmentaion, Autonomous vehicle, Image labelling/tagging etc
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Hugotech Kenya BPO Services Call Centre Services, Back Office Services, Accounts & Finance Services,
Human Resource Services, Invoice Factoring Support, Infrastructure Management, Underwriting Support etc.
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Why choose our services

OUR COMPANY SERVICES

Annotation Services

Annotations Services

Our annotations services includes; Video annotation, Bounding box annotation, Semantic segmentaion, Autonomous vehicle, Image labelling/tagging etc

outsource

BPO Services

Back Office services,  Underwriting support, Accounts & Finance services, Human resource services rtc

Data Services

Customer Support Services

Inbound call support, Answering service, Technical Support, Customer Service, Inbound Sales, Order Taking, Outbound Support, Chat and Email Support

CLIENT TESTIMONIALS

About Us.

We build and manage remote client support teams in black communities, primarily in Africa, that help companies get to better outcomes. Our university-educated support pros have been rigorously screened and trained by world-class operators. This is not BPO as usual. We provide highly engaged, top-tier talent that’s ready to help you win.

We’re on a mission to create Africa’s first job-creation-engine of scale, purpose-built to tackle its unemployment challenge. We do this by upskilling and outsourcing talented but underrepresented millennials to global digital work opportunities, and are seeking to create 10,000 futures on the continent by 2025.

Our HQ is in Chicago, IL with operating centers in Nairobi, Lagos, and Dakar.

Automation for the Win

Our innovative tools help our agents get more done in less time—which means happier customers, all of the time.

Shift

Shift inbound calls to chat, messaging and self-service

10% reduction in call center volume

15% savings on customer service costs

Trends

Automatically tag customer feedback across email, chat, social

10% increase in website conversion

15% increase in NPS scores

One Voice

Ensure a consistent brand voice as customer grow

70%+ reduction in response times

Increase conversion rates by up to 15%

Quality at our core

We are entrepreneurs at heart, passionate about building world-class teams, one talented individual at a time. Meet our founding team:
Simone Bartlett

Simone Bartlett

Co-CEO/ Global Delivery
Orinola Gbadebo-Smith

Orinola Gbadebo-Smith

President/Co-CEO

Kirill Pesterev

Chief-of-Staff
Balaji Pady

Balaji Pady

Country Director

Do you have any questions?

Phone No : +254-716979320 Email: kenya@hugotech.co