Semantic segmentaion, Autonomous vehicle, Image labelling/tagging etc
Human Resource Services, Invoice Factoring Support, Infrastructure Management, Underwriting Support etc.
OUR COMPANY SERVICES
Our annotations services includes; Video annotation, Bounding box annotation, Semantic segmentaion, Autonomous vehicle, Image labelling/tagging etc
Back Office services, Underwriting support, Accounts & Finance services, Human resource services rtc
Customer Support Services
Inbound call support, Answering service, Technical Support, Customer Service, Inbound Sales, Order Taking, Outbound Support, Chat and Email Support
We build and manage remote client support teams in black communities, primarily in Africa, that help companies get to better outcomes. Our university-educated support pros have been rigorously screened and trained by world-class operators. This is not BPO as usual. We provide highly engaged, top-tier talent that’s ready to help you win.
We’re on a mission to create Africa’s first job-creation-engine of scale, purpose-built to tackle its unemployment challenge. We do this by upskilling and outsourcing talented but underrepresented millennials to global digital work opportunities, and are seeking to create 10,000 futures on the continent by 2025.
Our HQ is in Chicago, IL with operating centers in Nairobi, Lagos, and Dakar.
Automation for the Win
Shift inbound calls to chat, messaging and self-service
10% reduction in call center volume
15% savings on customer service costs
Automatically tag customer feedback across email, chat, social
10% increase in website conversion
15% increase in NPS scores
Ensure a consistent brand voice as customer grow
70%+ reduction in response times
Increase conversion rates by up to 15%